Thank you for shopping with Harris & Saddin London. We value your satisfaction and invite you to review our policy regarding refunds, returns, and exchanges.
Definitions
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Company: Harris & Saddin London, The Ficus II Plaza, Ring Road, Peshawar.
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Goods: Items offered for sale on our Website.
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Order: A request by You to purchase Goods from Us.
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Service: The Harris & Saddin website and related services.
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Website: www.harrisandsadin.com
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You: The individual placing the Order or using the Service, or the business entity on whose behalf such individual is acting.
Order Cancellation Rights
You have the right to cancel your order within 10 days of placing it, without giving any reason.
To exercise this right, please notify us via:
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WhatsApp: +92 328 5816307
Once the goods are returned to us, we will issue a refund within 7 business days, using the same payment method you originally used.
Conditions for Returns
To be eligible for a return, the following conditions must be met:
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The Goods were purchased within the last 10 days.
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The Goods must be unused, undamaged, and in their original packaging.
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A valid receipt or proof of purchase must be provided.
Non-returnable items include:
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Custom-made or personalized items
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Perishable goods or items with a limited shelf life
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Goods that have been used or altered
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Items mixed inseparably with other goods after delivery
Exchanges
Yes, we offer exchanges. If you wish to exchange your item for a different size, colour, or design, please contact us via WhatsApp to initiate the process.
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WhatsApp: +92 328 5816307
All exchanges must meet the same eligibility conditions outlined in the returns section.
Returning Goods
Customers are responsible for the cost and risk of returning goods. Please return all items to:
Harris & Saddin London
SynergySpot, The Ficus II Plaza
Ring Road, Peshawar, 25000
Pakistan
We strongly recommend using a trackable and insured shipping method. Refunds will not be processed until we receive the goods or proof of delivery.
Contact Us
If you have any questions or need further assistance regarding returns, refunds, or exchanges, please contact us:
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Phone: +92 328 5816307
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Email: harrisandsadin@gmail.com